Reporting Power Outages
If you experience a power outage, please first check your fuses or circuit breakers, as the issue may be within your panel.
To report the outage, please call us at 800-364-8640.
Important:
- Do not assume your neighbor has reported the outage. It’s possible that you are the only one affected.
- The more members who report an outage, the better our line crews can identify the source of the issue and restore power more quickly.
During widespread outages, several thousand members may be calling at once. We appreciate your patience and encourage you to keep trying if you can’t get through right away.
Reporting Blinks
If you are experiencing blinks and not outages, please call the office during normal business hours.
Blinks can be the result of a number of problems and sometimes can be very difficult to locate.
The more information we have the easier it becomes to correct the problem. Please call us at 800-364-8640
Helpful information includes:
- Your account number
- Date and Time the blinks are occurring
- How many times the electric blinks
- How long each blink lasts.