Members read their own meters. The readings can be put on the stub of the monthly bill or called into the office. The meter can be read anytime after the bill is received but must be in the office no later than the 22nd of the month. If you do not furnish a meter reading for three month, the Cooperative will read your meter and bill you a $30.00 meter reading fee.
Estimated bills will be based on an average of the last 12 months. In the event that there is no past history, the minimum estimated bill will be $50.00.
The bills are sent around the 28th of the month and are due on or before the 15th of the following month. If the bills are paid after the 15th of the month, the gross bill will be due.
A $100.00 consumer deposit will be collected from all new members. If a member can obtain a good credit reference from a prior electric utility or from the Equifax service the deposit may be waived or reduced. Any member who has been disconnected for non-payment will be required to carry a $150.00 consumer deposit. Deposits will be applied against the final bill and any left over amount will be refunded.
Bills that remain unpaid are sent one delinquent notice around the 20th of the month.
An extension may be granted for a reasonable period of time to help the member with the payment of the electric bill. The member must call the office with specific dates and amounts and make definite payment arrangement. Click here for more information on payment extensions.
Bills that remain unpaid five days after the date of the delinquent notice are subject to collection or disconnection without any further notice. A $50.00 collection fee will be added to the bill. If the electric is disconnected, a $50.00 reconnect fee and non-pay security deposit of $150.00 will be required.
If an outage occurs during normal office hours, contact the office at (814) 563-7548. If the outage occurs before or after normal office hours, please call the after hours emergency number at (814) 723-9460. Please have your account number ready. Before you call, please check your fuses and check with your neighbors. If the outage is your problem because of fuses, you could be charged an outage fee. Click here for more information on what to do in an outage.
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320 East Main Street, Youngsville, Pennsylvania USA
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